Customer story · Healthcare
Regional pharmacy chain.
8-location independent pharmacy chain modernizing PMS hosting + voice + endpoint security onto Ultiblob private cloud.
8
Pharmacy locations consolidated
99.998%
PMS uptime over 90 days
< 4m
P50 incident acknowledgment
“The previous MSP gave us a NOC; Ultiblob gave us a platform. We see live deployments and incident response in a portal instead of waiting for a quarterly business review.”
Director of IT
Regional pharmacy chain · Michigan
Engagement details
What we shipped.
- Discovery + scoping call with senior engineer
- Fixed-price SOW signed in the kickoff meeting
- Architecture review against compliance requirements
- Containerized deploy to Ultiblob private cloud
- TLS, edge, monitoring, daily backups provisioned
- Handoff docs + 30 days post-launch engineering support
- Customer now operated 24/7 by engineer-led NOC
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